The next step

After last weeks’ blog my teacher suggested to me to relate my findings to a working environment. At first I didn’t think that I wanted to write about that. But then I realized that it was a really good idea, because in the working environment it is important to take the next step in order to be future proof for people with a disability.

This needs to be done, because the government is asking for a society in which everyone has to participate. But it is hard to participate when you don’t know how to work with new technology.

So regarding my last blog post I mentioned that it would be great to have manuals that consist out of pictures and an easy step-by-step method. Justin already mentioned in the comments that this statement made him think of the IKEA manuals. But I also mentioned that it would be nice if there would be courses for people with a disability to be able to learn to use  new software in an environment where there is time for learning and mistakes.

I discussed this with my classmates Hei and Jolien. They both mentioned that it would be a good idea to have such a manual for people with a disability. Even for people with no disability it would be a great and easy way to learn how to work with new technology. But Jolien also mentioned that it would be expensive to create such a manual, because it takes quite some time to make something like this. So I started to research the process of creating a new manual. According to WikiHow there are 3 steps in creating a new manual.

  1. Create appropriate user documentation. In this part of the manual is  described who the manual is for, considers how to make it understandable for your audience and explains the problems and presents the solutions.
  2. User manual components. Cover and titles, reference to related documents, table of content, image to support text and put the instructions in the manual.
  3. Design a readable user manual. Readable fonts, a good layout, a template for the manual template and a correct binding.

Considering all this, it is a lot of work to develop a manual. I remember making manuals for different trainings that I developed during my education. To write a manual for  people that aren’t disabled is very difficult in its own, let alone the development of a manual for disabled people, that  needs to be more precise, exact, visual and sometimes even audible . This takes a lot of time. But in the business world, time is money. Even though it would be something that needs to be invested once and can be used for quite some time until a new technology arises.

Another alternative would be e-learning. A lot of e-learning courses are already available for disabled and non disabled people. This is a tool that is already widely used in the current business world. A company that provides e-learning is Tele’Train-Talent. They mention that it is easy to implement, because an employee can do training wherever and whenever they want it. It is also easy to adjust to new technology and it is a big time and money saver. But it is especially easy to adjust it to the right target audience. And there is also the ability to add audio and extra pictures where needed.

So to make the working environment more future proof and available for everyone, the implementation of e-learning is an easy step. Because it’s relatively cheap and easily adjustable. On the other hand it is possible to create easy step-by-step manuals. But it is outdated quite fast, because of the fact that technology evolves quite fast.



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